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Standard UK delivery

Litejoy offers a variety of different delivery options to suit your requirements and budget, please see below for the different delivery option available.

We also offer free 2-3 day UK delivery on all orders over £44.99 placed online or over the telephone. Free delivery is subject to availability, and does not include international delivery destinations, or premium delivery services (see below for additional information relating to international and premium fees).

About our delivery service

  • We charge £5.95 for Parcel Force Next Day UK delivery (If order is placed before 3.00pm). Parcel Force 2-3 day UK delivery is Free on all orders over £44.99.
  • £4.99 for Pacel Force Standard delivery 2-3 days UK delivery
  • Products are dispatched via the Parcel Force service, no signature is required. We deliver most items via Parcel Force Monday to Saturday. Once your order has been dispatched, we will be able to track your order and investigate any potential loss. To request a tracking number, please email info@litejoy.co.uk.
  • If your item is out of stock, we will contact you to advise of the delivery date.

 

Delivery arrangements

 

 Delivery Options
 
TimingCharges approx.

Click & Collect (working days only)       

We aim to have orders ready for collection15 minutes after they been ordered     

FREE

First Class Signed For

Estimated 1-3 working days (signature required) £4.99

Next Day Signed for

UK Delivery next Working day up to 6pm (signature required) £5.95

International

Dependent on destination*  Dependent on destination*

 

Delivery exceptions

If there's no-one home when your item is delivered: If Parcel Force are unable to deliver your items, it is your responsibility to arrange for redelivery. If there's no-one in when your items are delivered, the courier will leave a card at the delivery address confirming they have tried to deliver. Please follow the instructions on the card to rearrange delivery or collect your order.

Once the item is shown in tracking as delivered, Litejoy will not replace any goods reported as not received. For any items showing as delivered but not received or lost, we will provide a lost item claim for and supporting documentation in order to make a claim. 

 

Delivery to the EU and non EU countries

We currently deliver to the following countries:

Austria Czech Republic Estonia Finland Hungary Latvia Lithuania Norway Poland San Marino Slovenia Slovakia Sweden Switzerland Bulgaria Croatia Romania Turkey Andorra Gibraltar Malta Vatican City State Cyprus Iceland Albania Belarus Bosnia Macedonia Moldova Montenegro Serbia Ukraine Jersey Guernsey Ireland Guernsey Ireland Belgium and Luxembourg Netherlands France and Monaco Denmark Germany Italy Spain Portugal Greece Madeira and more...

and more...

Deliveries to these countries are by the Parcel Force. Delivery to some countries may not be tracked.

By placing an order, you confirm that you are allowed to receive electronic cigarette products in your country, any orders placed with us that are seized by customs are classed as received and we will not refund the cost of these goods.

Once the item is shown in tracking as delivered, Litejoy will not replace any goods reported as not received.

For any items showing as delivered but not received or lost by Parcel Force, we will provide a lost item claim for and supporting documentation in order for you to make a claim. 

If your country is not listed and you're interested in ordering, please email us info@litejoy.co.uk and we will advise whether we are able to ship to your country.